Social Work - Miami VA Healthcare System
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Miami VA Healthcare System

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Social Work

The mission of the Miami VA Healthcare System Social Work Service is to provide all eligible Veterans and their families with high-quality psychosocial services that maximize community adjustment and social functioning. Social Work’s holistic approach assists to provide timely and cost-effective services focused on enhancing customer satisfaction.

To accomplish our mission, Social Work is committed to:

  • Work collaboratively with other disciplines as an integral part of the health care team
  • Psychosocial assessments and treatment
  • Provide comprehensive case management
  • Provide patient and family education to enhance wellness
  • Develop and coordinating VA and community resources and community partnering
  • Identify and engaging potential customers through community outreach
  • Promote staff development and training
  • Participate in research and program evaluation
  • Provide graduate training to social work interns through academic affiliates

Program Description

The staff contributes to the understanding of patients' lifestyles, community adjustments and family situations. Social workers are involved in helping patients resolve problems and concerns that interfere with a satisfactory life adjustment and maximal use of available treatment. Assistance to Veterans also involve activities with families and community agencies, as well as, close collaboration with the interdisciplinary staff.

Social Work offers services in discharge planning, psychosocial treatment, counseling related to concerns about family issues, economics, housing, interpersonal relationships, adjustment to medical conditions, advanced directives and care coordination. Social workers provide individual, family, group and couple’s counseling in both inpatient and outpatient programs at the Bruce W. Carter VA Medical Center. Social workers provide coverage to patients in programs such as mental health, community nursing homes, Military2VA (M2VA) Case Management Team formerly known as Transition and Care Management Program, Former POW Advocacy, Women Veterans program, substance abuse, PTSD, Geriatrics and Extended Care, Home-based Primary Care, Homeless, Medical Foster Home Program, Fisher House, specialty care, medical/surgical/ambulatory care and Community-based Outpatient Clinics.  All social workers at the Miami VA Healthcare System have masters and/or doctoral degrees in social work from an accredited university program. State licensure is also required.

VHA Caregiver Support Program:
Caring for those Who Care

There are an estimated 65.7 million caregivers who are providing unpaid care to for a loved one or a friend. Caregivers may experience a great deal of stress, depression, anxiety, financial stressors, or neglect their own personal health care needs. The VA recognizes the daily sacrifices made by caregivers who provide care to Veterans, and the important role of caregivers in providing physical, emotional and other support to wounded, ill and injured Veterans; helping them to remain in their homes.  The VHA Caregiver Support Program* offers comprehensive assistance, and support services to family caregivers.

If you are a caregiver of a Veteran, the VA is here to support you. Call 1-855-260-3274 toll-free to reach VA’s Caregiver Support Line for support and information regarding VA services that may help you while you care for your Veteran (Monday-Friday, 8 a.m.-11 p.m., and Saturday, 10:30 a.m.-6 p.m.)

For additional information and assistance to access VA services and benefits, you may contact any Miami VA Caregiver Support Coordinator.


Referrals may originate from the primary care or attending practitioner, a member of the interdisciplinary team, a patient or family member. Referrals can be made electronically, or verbal requests are accepted.

Former Prisoner of War Advocacy

The Miami VA has a special program for former Prisoners of War that creates specialized care plans for those who were kept as POWs. Wayne Kadis, Former POW Advocate, is located in room 1D185A at the Bruce W. Carter VA Medical Center in Miami and can be reached at 305-575-7000, ext. 14787.

Contact Information

For more information please contact the Social Work Service at 305-575-3219.

Contact Info


  • Bruce W. Carter VA Medical Center
    Room 2D115

Contact Number(s)

  • 305-575-3219

Hours of Operation

  • Monday - Friday
    8 a.m. - 4 p.m.