New Employee Orientation (NEO) Guide - Miami VA Healthcare System
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Miami VA Healthcare System

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New Employee Orientation (NEO) Guide

Dear Prospective Employee,

Welcome to the Miami VA Healthcare System!

We are pleased you have chosen a career serving America's Veterans in the nation's largest integrated health care system. You will soon join a workforce of talented, committed professionals who support the Department of Veterans Affairs' mission to honor America's Veterans by providing exceptional health care that improves their health and well-being. The Miami VA Healthcare System serves a population of approximately 153,789 Veterans in Miami-Dade, Broward and Monroe Counties.

Employees of the Miami VA Healthcare System are driven by VA's I CARE Core ValuesIntegrity, Commitment, Advocacy, Respect and Excellence. Our vision is to continue to strive to be the benchmark of excellence and value in health care by providing exemplary services that are both patient-centered and evidence-based.

These pages have been designed to help you during your onboarding process. The New Employee Guide button below will explain your onboarding process. If you have any questions, please contact Human Resources Management Service by calling 305-575-7000, ext. 3155, or by sending an email to

The Miami VA Healthcare System is committed to providing access to this orientation event for all participants. If you need alternative formats or services because of a disability, please contact Marc Fitzwilliams 305-575-7000, ext. 3698, or via email with your request.

Below you will also find links to new employee resources, such as benefit information, frequently asked questions and information about the Miami VA Healthcare System. Once you have reviewed the onboarding pages, we would like to hear about your experience in using this electronic pre-employment process, so we can continue to improve our services. To provide your feedback, visit*.


Andre Gray
Chief, Human Resources Management Service

New Employee Resources

When you are ready to begin, click on the New Employee Guide button below. 

New Employee Guide Button

*Links will take you outside of the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked websites. The link will open in a new window.