Miami VA Healthcare System
Kalautie S JangDhari | 305-575-7000 Ext. 13124
Ms. JangDhari was appointed as the Director of the Miami VA Healthcare System July 7, 2019, overseeing medical services for more than 58,000 Veterans in Miami-Dade, Broward and Monroe Counties. Prior to this announcement, she served as the Director of the West Texas VA Health Care System, Big Spring, Texas for 3 years and the Associate Director at the Orlando VA Medical Center, Orlando, Florida for 4 years.|Ms. JangDhari began her VA career in 1993 as an Administrative Fellow at the VA Long Beach Health Care System and continued in progressive positions of responsibility at several VA medical facilities, including the network level, throughout Southern California. In addition to her VA healthcare experience, she served as the National Director, Administrative Operations for VHA’s Employee Education System (EES). Other appointments in her VA career include Network Operations Officer for the VA Desert Pacific Healthcare Network (VISN 22) in Long Beach, California and Associate Director of the VA Pacific Islands Health Care System, which included the Hawaiian Islands, American Samoa, Guam and Saipan. Born and educated in Nashville, Tennessee, Ms. JangDhari is a graduate of Meharry Medical College with a Master of Science degree in Public Health, and a Tennessee State University graduate with a Bachelor of Science degree in Biology.
Raquel Bulford-Frazier, MS, RD, LDN, FHC | 305-575-7000 Ext. 13358
Assistant Director (acting)
Ms. Bulford-Frazier has 22 years of Healthcare Management Experience and joined VA in 2010 where she was appointed Assistant Director of the Miami VA Healthcare System effective June 2018. Prior to this appointment she served as the Chief of Nutrition and Food Services both at the Miami VA and as part of an integrated system with the West Palm Beach VAMC. She was selected for the 2015 “Federal Manager of the Year” Award by the South Florida Federal Executive Board. She is a 2015 VHA Health Care Leadership Development Program graduate, 2014 America College of Healthcare Executive Executive Leadership program graduate, 2012 VISN 8 Competency Development Leadership Program graduate. She has held detailed positions in VISN 8 and VISN 16 as: Acting Medical Center Associate Director, Acting Medical Center Assistant Director, Patient Safety Health System Specialist and Acting Chief, Environmental Services. She is a certified VHA Mentor at the fellow level, Advisory Board Member for both the Keiser BS and MS Nutrition and Dietetics Programs, an active member of the VISN 8 Patient Centered Care – Veteran Experience Council, Chair of the Miami VA Veteran Experience Committee and serves on the VHA NFS Performance Standard Board for Dietitians. She currently sits on the South Florida Federal Executive Board’s HR Diversity Council that coordinates the Federal interagency High Performance Leadership Program, The Federal Friends and Family Picnic and the Federal Executive Board QUAD Conference. She is a certified Presidential Fellow Assessor for the Office of Personnel Management and the past Charter President of the local South Florida Young Government Leaders Chapter. Ms. Bulford-Frazier is a graduate from Southern Illinois University in Carbondale, Illinois, where she obtained her undergraduate and Master’s Degree in Food and Nutrition. She also has a Culinary Degree from the Le Cordon Bleu in Chicago, Illinois.
Karen Robbins | 305-575-7000 Ext. 13203
Assistant Director (acting)
Ms. Robbins joined the Miami VA Healthcare System in 2013 and has over 20 years of federal service. In November 2019, she was appointed to the position of Acting, Assistant Director. Prior to this appointment, she served as the Chief, Quality Management service as well as a Healthcare Inspector for the Office of Inspector General and a Patient Safety Manager. In addition, she served as the Quality Management Officer for the United Stated Forces in Europe (USAFE). Ms. Robbins obtained an Master’s degree in Health Care Management in 2014, and is also a Licensed Practical Nurse. She is passionate about serving our Veterans and is committed to the ICARE values (Integrity, Commitment, Advocacy, Respect & Excellence), to deliver world-class, customer- focused, Veteran-centered patient care.
Vincent DeGennaro, M.D. | 305-575-7000 Ext. 13157
Chief of Staff
Dr. DeGennaro has helped make our community a better place in which to live, a safer place to grow and prosper. A gifted surgeon who possesses impeccable credentials and in an era of ever changing medical guidelines and procedures maintains a keen understanding of and a strong devotion to his profession. A native of New Jersey, Dr. DeGennaro has been involved in the Miami-Fort Lauderdale community since 1987. He served on the Board of Directors of Leadership Broward Foundation, as Vice-Chair and Chairman of Youth Leadership Broward, and as a founding member of the Creative Arts Unit of the Boys and Girls Club. He has given his time to Habitat for Humanity and the Salvation Army Homeless Clinic. Dr. DeGennaro is among the most respected surgeons in the community. He has been an integral part of the medical leadership at Holy Cross Hospital serving as Medical Staff President and on its Board of Trustees and has been President of the Broward County Medical Association and Chairman of its Board of Trustees. Currently Dr. DeGennaro is Chairman of the Council on Education and Science of the Florida Medical Association as serves on its Board of Governors and as President Elect. He is a Voluntary Clinical Assistant Professor of Surgery at the University of Miami School Of Medicine and serves our Veterans as Assistant Chief of Surgical Services at the VA Medical Center in Miami. He is an active volunteer and on the Board of Directors of Project Medishare for Haiti, traveling to Haiti on multiple occasions delivering medical and surgical care to the people of the impoverished rural central plateau and in Port Au Prince. His activities have earned him the FMA's Harold F. Stasser Good Samaritan Award, the Humanitarian Award of the Caducean Society of Fort Lauderdale and the University of Miami Department of Surgery Humanitarian Award.
Claire Monzeglio MSN, RN, CCRN | 305-575-7000 Ext. 14224
Associate Director, Patient Care Services
Ms. Monzeglio has been with the Miami VAHS since January 1990. She has held several positions including Critical Care Clinical Nurse Specialist and Critical Care Nurse Manager, Chief Nurse, Acute Care and Chief Nurse, Operations. She is currently the Acting Associate Director for Nursing, a role she assumes with some regularity. In her usual position as Chief Nurse, Operations, she has oversight responsibility for Nursing education, nursing informatics, utilization management, nursing supervision, nursing timekeepers, the safe-patient handling program and patient education.