Parking Available! The Bruce W. Carter VA Medical Center has made parking easier by freeing up spaces and providing dedicated parking for our Veterans in the west lot.
Parking/Entrance Changes As we expand and improve our services to Veterans, there are some interim changes to Medical Center parking and entrances. Read more
Shuttle Service Suspended Effective May 6, 2011, the temporary shuttle service will no longer carry Patients and Staff to and from the VA Medical Center's West Parking Lot. For any questions or concerns, please contact Customer Service at (305)575-7000, ext. 7007
The parent facility for the Miami VA Healthcare System is located on 26 acres in the Miami Civic Center Medical Complex. There are two satellite clinics located in Sunrise and Key West. Also, Miami has Community Based Clinics located in Pembroke Pines, Key Largo, Hollywood, Deerfield Beach, and Homestead. The Miami VAMC has a large community-based Substance Abuse Clinic/Health Care for Homeless Veterans Program which operates five miles away in downtown Miami. Find a facility in South Florida near you.
For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. We have an open visitation policy, without specific hours. However certain units have special requirements. Please check with nursing staff upon your arrival. Learn more on our Visiting Hours and Policies.
We have volunteers who work in the Intensive Care waiting areas at specific times. Please check in, and give the volunteer the patient's name. If you leave the waiting area at any time, please let the volunteer know, in case we need to contact you.
Miami VA Healthcare System has a Police Service. Our officers provide 24-hour patrols of the facility and parking lots. For general police assistance, please dial 3661. In case of an emergency, dial 3333. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.
Because the Miami VA Healthcare System is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.
Lost and Found is located in room 2A131 on the 2nd floor. You may also contact them at extension 3051.
A nondenominational chapel is located on the second floor of the hospital. Protestant Worship Services and Catholic Mass are held on a regular basis. Please contact Chaplain Service at (305) 575-7000, ext. 4258 for additional information or to speak with one of our Chaplains.
The Miami VA Healthcare System and its facilities are smoke-free. Smoking by employees, visitors, service organization representatives, vendors, contract workers, volunteers and patients is prohibited in any of the Miami VA Healthcare System facilities.
There are designated smoking areas located outside the facilities.