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Appointments

New Patients

If you are not currently a patient at the Miami VA Healthcare System and you wish to become one, you must report to the Admissions and Disposition area located on the first floor. You should bring proof of honorable military service and proof of any medical insurance you may have. Patients are accepted on a first-come, first-serve basis, except in the case of medical emergencies, which are seen first. You should report between the hours of 8:00 a.m. and 2:00 p.m. Following registration, a health care provider will examine you to determine your needs. When necessary, you will be treated and referred for further follow-up.

For additional information on how to register as a new patient, please contact your Patient Advocate at (305)575-3392, or the Patient Services Assistant at (305)575-3108.

Current Patients

If you are currently enrolled in an outpatient clinic, call (305)575-7250 to make or change an appointment.

Blue Team
Pharmacy staff: ext. 6645
Nursing staff: ext. 6646/4883

Gold Team
Pharmacy Staff: ext. 4843
Nursing Staff: ext. 4846

Red Team
Pharmacy Staff: ext. 6161
Nursing Staff: ext. 4869

Holidays

Appointments are not scheduled for the following federal holidays:

• New Year’s Day (1/1)
• Martin Luther King Day (3rd Monday in January)
• President's Day (3rd Monday in February)
• Memorial Day (last Monday in May)
• Independence Day (7/4)
• Labor Day (first Monday in September)
• Columbus Day (2nd Monday in October)
• Veterans Day (11/11)
• Thanksgiving (4th Thursday in November)
• Christmas (12/25)

The Miami VA Medical Center Emergency Room is open 24 hours per day, seven days a week.

Appointments and Waiting Times

We are working hard to see veterans as close to appointment times as possible. If you have an appointment and arrive on time, our goal is for you to wait no longer than 30 minutes. You can help by:

• Being on time for appointments;
• Calling us if you have to cancel or will be late for an appointment;
• Coming early if you need to have blood tests, X-rays, EKG's or other tests done before you see the doctor;
• Bringing in test results, especially if you had the tests done someplace else. Your doctor will want to see the actual X-ray, MRI, or CAT scan films.

In addition, our standards of care include the following:

• Urgent care 24 hours a day;
• New patients desiring routine care will be scheduled as soon as possible, and within 30 days;
• Patients will be able to schedule an appointment with their primary care provider within seven days;
• Patients will have an appointment with a specialist within 30 days of referral.

Changing Your Appointment

For a listing of your current appointments, please call the Medical Center at (305)575-3133.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call Miami VA Medical Center at (305)575-7520 or (1-888-276-1785).