If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o Bruce W. Carter
Department of Veterans Affairs Medical Center
1201 N.W. 16th Street
Miami, FL 33125
For the location of an inpatient or their phone number, dial the Medical Center at 305-575-7000 (or 1-888-276-1785), and press 2.
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Within Miami metro area: 305-575-7000
Outside of the Miami calling area:
If you are sick and wish to speak to a nurse, press 6.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
To speak with someone in compensation and pension, call the Medical Center at 305-575-7000 (or 1-888-276-1785), then press 8.
If you need to get information from your medical records, please contact our Release of Information Office.
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
The Miami VA has a special program for former Prisoners of War that creates specialized care plans for those who were kept as POWs. Wayne Kadis, Former POW Advocate, is located in room 1D185A at the main facility in Miami. He can be reached at (305)575-7000 ext. 4787.
Members of the news media should contact our Public Affairs Office at 305-575-3399.
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