Contact the Miami VA Healthcare System
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o Bruce W. Carter
Department of Veterans Affairs Medical Center
1201 N.W. 16th Street
Miami, FL 33125
For the location of an inpatient or their phone number, dial the Medical Center at 305-575-7000 (or 1-888-276-1785), and press 2.
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Within Miami metro area: 305-575-7000
Outside of the Miami calling area:
Toll-free 1-888-276-1785
If you are sick and wish to speak to a nurse, press 6.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at 305-575-7000 (or 1-888-276-1785), then press 8.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Former POW Advocacy
The Miami VA has a special program for former Prisoners of War that creates specialized care plans for those who were kept as POWs. Wayne Kadis, Former POW Advocate, is located in room 1D185A at the main facility in Miami. He can be reached at (305)575-7000 ext. 4787.
Public Affairs Office
Members of the news media should contact our Public Affairs Office at 305-575-3399.
Webmaster
To report problems with this website, please contact the Webmaster.
